EMAction replaces paper muster sheets with a real-time digital incident management platform - live check-ins, AI-assisted situational awareness, two-way warden communications, and a tamper-resistant audit trail. Accessible from any device.
EMAction streamlines the entire emergency response lifecycle - activation, communication, accountability, and resolution.
Chief Warden selects incident type, severity, and affected locations. SMS alerts are sent instantly.
Two-way SMS and in-app chat between wardens and the control room. AI interprets and prioritises messages.
Staff scan QR codes to check in. GPS-enabled occupants appear on the live map in real time; wardens place everyone else with draggable pins.
All-clear broadcast sent. AI generates the incident summary report. Full audit trail exported.
Purpose-built for Australian compliance standards with real-time visibility across every floor, every building, and every person.
One-click activation with incident categories aligned to AS 3745 - fire, hazmat, security, medical, natural hazard, infrastructure, and more. SMS notifications sent instantly to all affected personnel.
Staff scan a QR code at their muster station, confirm their status, and they are accounted for in under 30 seconds. No app download required - works in any mobile browser.
GPS-enabled occupants appear on the Leaflet-based map in real time. Wardens place everyone else by draggable pin. Clustered markers, street and satellite views, and visually distinct PEEP, help-request and refusal markers. Open-in-Google-Maps handoff for emergency services.
In-app chat and SMS between wardens and the control room. Every message logged to the incident timeline with timestamps and sender identity.
Personal Emergency Evacuation Plans with priority classifications (P1-P4), mobility codes, sensory/cognitive flags, and medical equipment dependencies.
Chronological, immutable-within-the-application timeline recording every check-in, note, photo, SMS in and out, broadcast, status change and AI insight with the actor's identity and timestamp. Newest first; chronologically aware across multi-day incidents.
Wardens capture photos and video directly from the incident scene and relay them to the Incident Controller in real time. Media is tagged, timestamped, and added to the incident timeline.
Manage multiple buildings and field sites from a single dashboard. Each building has its own floor hierarchy, warden assignments, stakeholder contacts, and timezone configuration.
Purpose-built mode for construction sites, rail corridors, and outdoor environments with GPS-centric workflows, geofence radius, and adapted terminology.
AI features that reduce cognitive load during live incidents, accelerate communications, and surface critical intelligence the control room might miss.
Advisory only. All AI features are advisory — they do not replace the authority of the Incident Controller or Chief Warden. Each feature degrades gracefully when the API is unavailable, and a system-wide AI on/off toggle sits in settings.
On demand, Control taps Analyse Now. EMAction reviews the last 50 timeline entries, check-in statistics, PEEP status, warden coverage gaps and the last 20 warden messages, then surfaces prioritised alerts the control room might miss.
“PEEP Individual Refusing Evacuation on Affected Floor — Ethan Jackson (P3/M2) refusing evacuation on IT2 Level 6 — affected by toxic gas incident for 1 week. Immediately dispatch specialised personnel.”
Automatically parses incoming warden messages and tags them by urgency. Plain-language reports are flagged with suggested actions for the control room.
Professional incident summaries emailed to building stakeholders — owners, facility managers and fire safety advisors. Covers executive overview, timeline, people accountability, warden performance, observations and current status, in the site's own terminology.
AI drafts contextual SMS and email notifications based on incident details so operators review and send rather than composing under pressure.
A reasoning-tier AI model drives complex work — situational awareness and email summaries. A fast-tier AI model handles lightweight tasks — message tagging and notification drafts.
EMAction ships as a base platform covering facility-level incident management. Two optional addons extend it for teams with lone-worker or formal command-structure requirements.
Facility-level incident and evacuation management. Wardens, PEEP, check-ins, live map, broadcasts, SMS, audit trail, AI insights.
Standards: AS 3745, AS 4083, WHS.
Personal safety monitoring for workers operating alone — home visits, site inspections, remote work, after hours.
Standards: WHS — lone and remote worker duty of care.
AIIMS-5 aligned command structure layered on top of base. Function officer appointments, Incident Action Plan, operational periods, SITREPs, span-of-control indicator.
AIIMS-5 aligned — no software certification scheme exists for AIIMS.
Every screen designed for clarity under pressure - high-contrast status indicators, one-tap actions, and information hierarchy that puts the critical data first.
Real-time positioning with drag-and-drop markers, cluster expansion, and status colour-coding.
Two-way chat between every warden and the control room with AI-drafted messages and urgency tagging.
At-a-glance view of all buildings with warden coverage, staff counts, and active incident indicators.
One-click instruction cards pushed to all warden screens - Evacuate, Shelter in Place, Safe at Work.
From high-rise commercial towers to aged care facilities, EMAction adapts its workflows, terminology, and compliance requirements to your industry.
Every resident accounted for — purpose-built for AS 4083 facilities with high-dependency occupants and PEEP-first workflows.
From alarm to all clear without the clipboards — phone-first muster for commercial towers and corporate head offices.
Incident management built for the shop floor — Team Leaders respond from the phone in their pocket.
Every classroom, every student — evacuation and lockdown management for schools and campuses.
Muster management without the walls — GPS-based accountability for sites that don’t have floors.
Rail corridors, depots and stations run on EMAction’s field-site mode, with GPS-based muster across distributed worksites.
Manufacturing and heavy industry use the same field-site mode, with incident types covering hazmat and confined-space work.
Multi-floor hospitality venues use the same public-facing QR reporting and broadcast flows as retail sites.
EMAction relabels its roles, locations and occupant terms to match your site context. A single tenant setting reshapes the language across the entire UI — no forking, no retraining. Office defaults below, shown next to the construction and field-site labels as an example.
| Term | Office | Construction / Field |
|---|---|---|
| Site | Building | Site |
| Subdivision | Floor | Zone |
| Occupant | Staff Member | Worker |
| Warden | Warden | Safety Officer |
| Assembly | Assembly Point | Muster Point |
EMAction's incident categories, severity levels, response actions, and audit logging meet Australian emergency planning standards and WHS legislation.
Full incident type coverage including fire, security, medical, hazmat, natural hazards, and infrastructure failure.
Healthcare code-based incident types, patient-priority evacuation workflows, and PEEP classifications.
Tamper-resistant audit logging with actor identity and timestamps. Refusal records formally captured and exportable.
Australasian Inter-service Incident Management System. The EMAction Command addon aligns with AIIMS-5 structure — function officers, Incident Action Plan, operational periods, SITREPs, span-of-control. Alignment only: no software certification scheme exists for AIIMS.
See EMAction in action with a live demo tailored to your buildings, your people, and your compliance requirements.
Suite 2201, Level 22, Tower 2
101 Grafton Street
Bondi Junction, NSW 2022
Level 36, Riparian Plaza
71 Eagle Street
Brisbane, QLD 4000
